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Daycare tour requests should become qualified bookings while staff stay with kids.

A front-desk agent answers common parent questions, qualifies availability, books tours, and keeps waitlist context updated for staff review.

Request a teardownsend us your version of this workflowSee sprint scope10 business day founding beta

Who this is for

Independent daycares, preschools, early-learning centers, and child-care operators.

Current broken workflow

Parents ask the same availability, age-group, schedule, pricing, and tour questions while staff are busy running the centre.

Why it costs money or time

Calls go unanswered during peak care hours, tours are booked manually, and waitlist context is hard to keep current.

Proposed agent flow

  1. Answer inquiry calls, messages, or web forms.
  2. Identify age group, desired start date, schedule, location, and urgency.
  3. Answer approved policy questions from the centre handbook.
  4. Offer tour slots or collect preferred times for staff approval.
  5. Update waitlist or inquiry tracker.
  6. Send staff a daily summary of qualified families and next actions.

Human approval points

  • Enrollment decisions stay with staff.
  • Sensitive child/family details are summarized, not over-shared.
  • Policy answers come only from approved source docs.

Tools to connect

Website forms, phone, email/SMS, calendar, spreadsheet/waitlist, parent handbook or FAQ.

What ships in 10 days

Parent inquiry flow, approved FAQ, tour-booking queue, waitlist update path, staff digest, exception escalation, audit log.

What not to automate

Enrollment approval, child-specific care judgment, licensing decisions, and staff scheduling.

/ start with one workflow

Send the front-desk workflow your team keeps patching by hand.

We will send back a practical teardown: what to automate, what to keep human, what tools to connect, and whether a sprint is worth doing.

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